1. General
The following General Terms and Conditions of Business shall prevail for all contracts, deliveries of goods and other services. Deviant Terms and Conditions of Business of the other party/parties to the contract shall not be recognised. Any other supplements to the contract must be agreed to in writing by WACCEX. WACCEX may amend or extend these General Terms and Conditions including any annexes with due termination notice. Orders received before such time will be fulfilled pursuant to the former and applicable General Terms and Conditions.

2. Offerings
Our offerings are without obligation. Variations or technical changes with regard to our pictorials or descriptions are possible in the light of the nature of the offered natural materials (wood and leather). Any catalog shall be invalid with the publication of a new edition.

2.1 Should WACCEX discover at a later point of time that an error with regard to the information for a product, with regard to stated price or availability was published, WACCEX will inform the customer in this regard. This may confirm the order pursuant to the amended conditions once again. Otherwise WACCEX shall be entitled to withdraw from the contract.

2.2 All rights reserved. Reproduction, adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws.

2.3 All other trademarks are the property of their respective owners.

3. Delivery and payment
The terms of delivery and payment are stated in detail in the order form of WACCEX. A minimum order volume does not exist. All prices are subject to applicable German sales tax of currently 19%. We reserve to right to deliver in parts as reasonable in situations where this is deemed advantageous for a prompt performance of contract.Any special delivery requests requested by our customers shall be charged with a charge in accordance with local custom.

4. Delivery times
Any goods in stock (we are not liable for any delivery difficulties) shall be dispatched within 2 to 5 days. For goods not in stock, we will try to deliver such goods as soon as possible. Such delivery time shall be reasonably extended in situations of force majeure, industrial disputes, unforeseeable obstacles or for other reasons beyond our control. Failure to comply with delivery times due to other reasons as those stated above, the buyer shall be entitled to claim a grace period including a statement of possible rejection. The buyer may withdraw from the contract if we do not deliver the contractual goods or services within such grace period. Should the impossibility of performance be caused by any inability to perform of our manufacturer or supplier, we and the buyer shall have the right to withdraw from the contract if the agreed delivery time should be exceeded by at least two months. Claims for damages for default or failure to perfom including any damage incurred until the withdrawal from the contract shall be excluded, unless a legal representative of WACCEX has acted intentionally or gross negligently.

5. Conversion and Return rights
Any unused goods may be returned within a period of 14 days. The return period shall be met by dispatching of the goods in due time (date of invoice). We carry for you the costs of sending back the item.

6. Warranty
Goods sold by WACCEX are warranted to be free from defects in materials and workmanship and comply with the contractual agreed characteristics at the time of passing of risk. The customer shall examine the goods immediately after delivery with regard to defects and characteristics. We must be informed of obvious defects within three days after their discovery in written form. The same applies to hidden defects. Otherwise all warranties for such defects will be void. The customer’s warranty rights are pursuant to any applicable statutory regulations. For any complaints the date of purchase must be proven by an invoice. The goods for which a complaint shall be claimed must be sent to us including a copy of the invoice and postage prepaid. Images in the shop and catalog are subject to change. Such changes as well as customary deviations with regard to colour, volume or weight shall not be deemed as defects and can not be claimed under warranty. Normal wear shall not be covered by warranty. Any amendments to the goods by the customer shall render the warranty void. WACCEX has the right to offer free rectification during the warranty period. Partial or full substitution of any goods is permitted. The buyer is entitled to rescission or reduction of the purchase price for any defects not removed within a reasonable period of time. WACCEX specifically disclaims the implied warranty of merchantability and fitness for a particular purpose.

7. Liability
WACCEX is not liable for any delivered goods amended, changed or otherwise manipulated following shipment or pick-up of such goods. We are not liable for any defects of the goods delivered by us caused by intentional or negligent behavior of the customer.

7.1 Any claims by the customer for damages, e.g. for failure to perform, fault on conclusion of contract, violation of collateral obligations to the contract, consequential damages from defects, defects due to tort or other legal reasons shall be excluded. Other than that WACCEX shall be liable for any missing warranted characteristics of sold goods, in case of intentional or gross negligent actions. This does not apply to claims pursuant to the German Produkthaftungsgesetz (product liability law).

7.2 WACCEX shall not be liable for constant and continuous availability of the website http://www.waccex.de or for technical or editorial errors of the online offering.

8. Retention of title
WACCEX shall retain the title to goods delivered by it until payment in full of the purchase price.

9. Storage of Data
Pursuant to § 28 of the German Bundesdatenschutzgesetzes (BDSG) (Data protection law) we hereby note that all necessary data transferred to us in relation to contractual relationships will be processed and stored electronically pursuant to 33 (BDSG). Personal data will of course be treated confidentially.

10. Applicable Law
The law of the Federal Republic of Germany and the directly applicable law of the European Community alone shall apply to the parties’ legal relationships. Application of international treaties that are not mandatory German law (e.g. the UN Treaty on International Sale of Goods) is hereby excluded.